RETURNS
HOW TO RETURN YOUR ORDER
If you're not happy with your purchase for any reason, you can return your items to us within 14 days of receiving them for a full refund if they are in a saleable, unworn condition.
It is the responsibility of the customer to cover any return shipping costs. We recommend that returns are sent by a recorded or signed for delivery service, of your choice, to ensure your return is tracked and insured. The goods remain the customers’ responsibility until they are received at our warehouse. Please ensure they are packaged appropriately to avoid damage during transit. Please see below for the returns address to send your items to.
We reserve the right to deduct a percentage of a refund up to the full value, if the value of the goods are diminished as a result of handling the goods by the consumer beyond what is necessary.
We can provide information on how to use these services once you have completed our Returns Form supplied in your order. Please email us if you require a Returns Form or if you experience any issues in making your return.
We aim to process all returns as quickly as possible. Once we have received and inspected your package, your return should be processed within 7 working days. Once processed, refunds will be returned back to the original payment source and can take up to 5 working days to become visible, depending on your bank.